• Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?

• 你好，我是x公司的xx，请问您是Smith先生吗？

• Could you please take a message? Please tell her/him that…

• I'd like to leave her/him a message. Please let her/him know that…

• 能否请您留个消息，告诉他……

• When is a good time to call?

• 什么时候方便我再次来电？

• When is she/he going to be back?

• 他什么时候回来？

• Could you tell him/her that I called, please?

• 能否转告他我找过他？

• Could you ask him/her to call me back, please?

• 能否转告他请他回电给我？

• Okay, thanks. I'll call back later.

• 好的，谢谢，我待会儿再打来。

• I'm calling to ask about/discuss/clarify…

• I just wanted to ask…

• I'm calling about/because…

• I'm calling to follow up on…

• 我打电话来是为了……

• I'm sorry, but it's not quite right.

• 不好意思，但我想您有所误解……

• Let me see if I got that right.

• When you say…do you mean…?

• So if I understand you correctly…

• Just to clarify, you said… 

• I'm not sure I understand. Did you mean…?

• 再跟您确认一下，您的意思是……

• I'm sorry, I didn't catch that. Could you please repeat yourself?

• 不好意思，我没听清，您能重复一遍吗？

• Would you mind spelling that for me?

• 您能把这个拼写一下给我吗？

• Would you mind slowing down?

• 您能说慢一点吗？

• Would you mind speaking up a little bit?

• 您能说大声一点吗？

• I'm sorry, could you speak up, please?

• Would you mind speaking up a bit?

• 您能说大声一点吗？

• I'm sorry I can't hear you very well.

• I think we have a bad connection. 

• 不好意思线路不好，听不清楚。

• I will follow up with the requested information soon.

• 我会尽快跟进您所需的信息。

• I will keep you updated on our progress.

• 有新的进展我会及时通知您。

• Thank you for your time. Have a great day!

• 谢谢，祝您愉快！

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